1st game believes gaming should be a healthy form of entertainment — not a source of stress or addiction. Responsible play means staying in control of your time, money, and wellbeing. We have put multiple tools and support systems in place so every player on our platform can game consciously and safely.
Online gaming has become part of daily life for many people in Bangladesh. But like any form of entertainment, too much of it can be harmful. At 1st game, our commitment to responsible play goes beyond following rules — it is a genuine expression of care for our community.
Remember: Gaming is for entertainment, not income. Only bet what you can afford to lose.
The 6 Pillars of Responsible Play
At 1st game, we follow six core principles to ensure responsible play.
Set Personal Limits
Set your own daily, weekly, and monthly deposit and loss limits. If you reach a limit, the system will automatically stop you.
Break & Cooldown Mode
Take a gaming break anytime, from 24 hours up to 6 weeks. Clear your head, then come back.
Self-Exclusion Feature
If you want to take an extended break from gaming, apply for Self-Exclusion — from 6 months up to permanently.
Session Timer
See a live count of how long you have been playing. The system will send you a reminder after your set time.
Gaming History Review
View your full gaming and transaction history at any time and review it yourself.
24/7 Support Center
Our support team is always ready to help with any responsible gaming questions or concerns.
01 What does responsible play actually mean?
Responsible play means keeping gaming a healthy, controlled part of your life — not giving it up entirely. It means playing mindfully: deciding for yourself how much time and money to spend, and knowing when to stop.
At 1st game, responsible play is a culture, not just a set of rules. We want every player to recognize when gaming stops being fun and starts becoming a problem — and to take action before it gets to that point.
- Play within your budget — never bet with borrowed money.
- Do not think of gaming as a way to earn money.
- Don't try to 'recover' losses by placing more bets after a losing streak.
- Put family, work, and studies before gaming.
- Never place bets when you're angry or emotional.
02 What are the warning signs of problem gambling?
Gaming addiction develops gradually. Watch out for any of the warning signs below — they are a signal that it is time to take control of your gaming:
Important: If you notice two or more of the above signs, take a gaming break immediately and contact our support team.
Understand Your Gaming Risk Level
This is an awareness chart — consider where you see yourself on it.
Responsible Gaming Tools
All these tools are available in your account settings as soon as you log in to 1st game. Use them whenever it suits you.
Deposit Limit
Set a maximum deposit amount for each day, week, or month. Once you reach your limit, the system will not accept any further deposits.
Loss Limit
Decide in advance how much you are willing to lose before stopping. Once you hit that loss limit, your session will end automatically.
Session Time Limit
Set how long you want to play in a single session. Once the time is up, you will receive a prompt to take a break.
Reality Check Break
At regular intervals, the system will notify you how long you have been playing and how much you have won or lost.
Cool-off Period
Temporarily suspend your account for 1 day to 6 weeks. It will reopen automatically once the period is up.
Self-Exclusion
Exclude yourself from the platform for anywhere between 6 months and permanently. Your account cannot be reopened during this period.
03 How do I set a limit?
Setting a limit is straightforward. Just follow the steps below:
- Log in to 1st game and click the profile icon in the top right corner.
- Go to "Account Settings" or the "Responsible Gaming" section.
- Choose the type of limit you want — deposit / loss / time.
- Enter the amount or time and confirm.
- Decreasing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.
Tip: When setting your limit, consider your monthly income and other expenses to establish a realistic budget.
04 When and how do I self-exclude?
If you feel gaming is having a negative impact on your life, Self-Exclusion may be the right choice. It's not a sign of weakness — it's a courageous step toward protecting yourself.
- Self-Exclusion periods: 6 months, 1 year, 2 years, or permanent.
- You will not be able to log in to your account during the exclusion period.
- Promotional emails and SMS will be turned off automatically.
- Once the period ends, a separate request is required to reactivate your account.
- Any balance in your account remains safe during Self-Exclusion and can be withdrawn once the period ends.
Warning: Once Self-Exclusion begins, it cannot be reversed before the period ends — this is intentional and designed for your protection.
05 Minor Protection
1st game strictly prohibits anyone under 18 from playing. Age verification is mandatory at registration. Parents and guardians are still advised to stay vigilant.
- Keep your device locked with a PIN or password.
- Never share your account login details with anyone.
- If you have any concerns, contact support immediately — action will be taken within 24 hours.
- Never leave gaming open in front of children or teenagers.
Frequently Asked Questions
Play Responsibly, Stay Happy
Join 1st game — where gaming is about safe, healthy fun, not just winning. Register today and take control by setting your own limits.