1st Game Terms & Conditions — Complete Guide

01 Account Registration & Eligibility

To create an account on 1st game, you must meet certain basic requirements. Providing accurate information during registration is mandatory — submitting false details may result in account termination.

• You must be 18 years of age or older.
• Each person may only register one account.
• The name, address, and phone number provided during registration must be genuine.
• A national ID card or passport may be requested for account verification.
• Creating or managing an account on behalf of another person is strictly prohibited.
• To update any information provided during account registration, please contact our support team.

02 Bonus & Promotion Terms

1st game regularly offers bonuses and promotions. Each bonus comes with its own terms, so make sure you read them carefully before claiming.

• The welcome bonus is available to new members only and applies to the first deposit.
• To withdraw bonus funds, you must meet the specified wagering requirements.
• Any attempt to claim bonuses through multiple accounts will result in all accounts being terminated.
• Free spin bonuses are generally valid for 7 days.
• Failure to meet bonus terms may result in forfeiture of the bonus balance.
• 1st game reserves the right to modify or cancel any bonus offer at any time.

03 Deposit & Withdrawal Policy

All payment transactions on 1st game are secure and processed quickly. However, certain rules must be followed.

• The minimum deposit amount is BDT 100 (one hundred taka).
• The minimum withdrawal amount is BDT 300 (three hundred taka).
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals via Mobile Banking and Nagad are typically processed within 1–30 minutes.
• 1st game reserves the right to hold payments on suspicious transactions pending verification.

04 Fair Play & Anti-Fraud Policy

Ensuring fair play is our top priority at 1st game. Any form of fraudulent activity will not be tolerated.

• Bots, automation software, and any form of manipulation are strictly prohibited.
• If multiple accounts are found operating from the same IP address or device, all accounts will be closed.
• Collusion or any form of pre-arranged play with other members is strictly prohibited.
• If fraud is detected, all balances will be forfeited and the account will be permanently closed.
• Intentionally exploiting vulnerabilities in our system may result in legal action.

All game outcomes are determined by an internationally certified RNG system, which is regularly audited by third-party reviewers.

05 Responsible Gaming

1st game believes gaming should be a source of entertainment, not addiction. That's why we offer a range of responsible gaming tools to help you stay in control.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a break from 24 hours up to 30 days.
• Self-Exclusion: You can request to temporarily or permanently close your account at any time.
• Reality Check: You will be reminded at regular intervals how long you have been playing.
• If you feel you may have a gaming addiction, please reach out to our support team.

06 Account Security

You are responsible for the security of your own account. It is essential to keep your password private and always use a secure connection.

• Always use a strong password — combine letters, numbers, and symbols.
• Never share your account password with anyone.
• If you notice any suspicious activity, contact support immediately.
• 1st game will never ask for your password via email or phone.
• Enabling Two-Factor Authentication (2FA) is strongly recommended.

07 Account Closure & Licensing

1st game reserves the right to temporarily or permanently close any account in cases of rule violations or suspicious activity.

• Accounts may be closed without prior notice in the event of a rule violation.
• Any valid balance will be returned before account closure, but bonus balances will not be refunded.
• You can request to close your account at any time.
• 1st game operates under an international gaming license.
• 1st game reserves the right to update these Terms & Conditions; continued use of the platform after any changes will be considered acceptance.